BY BOOKING WITH US, YOU AGREE TO OUR BUSINESS TERMS & CONDITIONS. PLEASE REVIEW THEM BEFORE PROCEEDING.
BOOKINGS
- A 50% NON-REFUNDABLE deposit is required to secure your booking
- Arive with clean brows, makeup free and skincare products
- Discontinue the use of active skincare products, such as retinoids, AHAs, BHAs and benzoyl peroxide, to prevent irritation or adverse reactions
1:1 APPOINTMENT
- Please attend your appointments alone
- This policy allows us to provide the highest level of attention and care to your service while maintaining a professional and distraction-free atmosphere
PAYMENTS
- Both cash and online payments are welcome
- All payments made by card or digital methods will have an extra €5.00 fee
LATE ARRIVALS
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If you arrive 10 minutes late, a €20 fee will be applied
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Arriving more than 15+ minutes late will result in automatic cancellation of your appointment
CANCELLATION & RESCHEDULING
- If you wish to cancel or reschedule, this can be done in your confirmation email 48 hours prior to your appointment
- If you cancel or reschedule within 48 hours your deposit will be lost and a €25 late-change fee will be charged
- Please communicate with us if there is any emergencies or unforeseen situation
NO CALL,NO SHOW?
- Full payment of the service must be made before booking a new appointment
- If payment is not completed within 24 hours, you will be automatically blocked for future bookings
VIP SPOTS
Need an appointment outside our regular hours? We offer limited VIP spots after 18:00 or weekends
- These appointments have an extra €35 fee, charged on top of the regular service price
- On public holidays or festive days, the extra fee is €50